Ordering cake decorations sugarpaste roses Marie Makes
FAQs

Making ordering simple for you

Ordering your cake should be simple and easy. We want you to be confident in getting the perfect cake to suit you, without having to put any work in. Let us do it all for you. 

Read on for answers to all of your questions about how to order. Your perfect cake is just a few clicks away, whether it’s an existing design or one unique for you.

Frequently asked questions

how to order

For cakes, we have both off-the-shelf options and a custom design service. 

Off-the-shelf cakes can be ordered from the shop and can be personalised with name, age and potentially other elements like favourite football shirt (just check each design to see). 

For bespoke designs, just get in touch using the bespoke order form.


Payment

All orders can be paid via Paypal or bank transfer. If buying from the shop, full payment is needed when you place your order. 

When ordering a bespoke cake, we need a 20% non-refundable deposit to secure the booking. The balance is then due 2 weeks before delivery. 


Delivery

Delivery is free on all of our products. 

We deliver cakes by hand around Milton Keynes and all other products by Royal Mail 1st class (edible items) and 2nd class (all other items). 

Off-the-shelf cakes can be delivered within 48hrs of ordering. If it’s less than 48hrs until your celebration, please get in touch and we’ll do everything we can to help.

Bespoke designs usually take 2 weeks to design and make, but if you need something sooner we can often accommodate if there is space in the diary. 


Flavours

Our basic cake flavours are vanilla, chocolate, Nutella and cherry-almond. However we can accommodate any flavour you like, just ask when ordering.

We love to experiment with new and delicious flavours, so just tell us your favourite and we’ll make it into a cake for you. We pride ourselves on using the freshest ingredients to make each cake taste great, so no matter what your favourite is, we’ll make it delicious!


Decorations

Delivery is free on all of our products. 

We deliver cakes by hand around Milton Keynes and all other products by Royal Mail 1st class (edible items) and 2nd class (all other items). 

Off-the-shelf cakes can be delivered within 48hrs of ordering. If it’s less than 48hrs until your celebration, please get in touch and we’ll do everything we can to help.

Bespoke designs usually take 2 weeks to design and make, but if you need something sooner we can often accommodate if there is space in the diary. 


Allergens

We label all allergens on the product pages for off-the-shelf items. Additionally, all cakes and bakes come with clearly labelled with an allergen sticker showing what allergens the food contains. 

If you have any allergies, please let us know when placing your order so that we can accommodate. 


Marie Makes for you…